Who we are
Our website address is: https://www.dojogrowpro.com
Privacy Policy
Effective Date: March 14, 2026
Website: dojogrowpro.com
Business Name: DojoGrow
Contact Email: admin@dojogrowpro.com
Mailing Address: 352 Main St, Wintersville, OH 43953
1. Introduction
DojoGrow (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website and during communications with our team.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit dojogrowpro.com, submit a form, speak with our agents, request information, schedule classes, or otherwise communicate with us.
This website is a lead generation website. We collect information from prospective and current families who are interested in our services, programs, classes, and related business offerings.
2. Information We Collect
We may collect the following categories of information:
Information provided by adults directly
When a parent, legal guardian, or other adult fills out a form, requests information, books a consultation, schedules a class, or contacts us, we may collect:
- Name
- Email address
- Phone number
- Mailing address
- Service or program interest
- Message content
- Scheduling preferences
- Any other information voluntarily provided
Information relating to children, provided by a parent or legal guardian
As part of class inquiries, enrollment, scheduling, and related business operations, we may collect information relating to children ages 5 and up.
This information is provided to us by a parent or legal guardian, including through website forms and during phone calls or other communications with our agents. Our agents may transfer, enter, or record the information provided by the parent or legal guardian into our business systems for scheduling, enrollment, customer service, and operational purposes.
This information may include:
- Child’s first and last name
- Child’s age, age range, or date of birth
- Program or class interest
- Scheduling information
- Parent or guardian name
- Parent or guardian email address
- Parent or guardian phone number
- Emergency contact information
- Notes relevant to participation, administration, or customer service
We intend that information relating to a child be submitted only by the child’s parent or legal guardian, not directly by the child.
Information collected automatically
When you use the website, we may automatically collect certain information, including:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages viewed
- Time spent on pages
- Click activity
- Session information
- General geographic location based on IP
- Cookie and tracking data
3. How We Use Your Information
We may use your information to:
- Respond to inquiries and requests
- Contact you about services, classes, programs, offers, or opportunities
- Schedule consultations, classes, and enrollment-related activities
- Follow up on leads
- Communicate with parents and guardians
- Provide customer support
- Improve website performance and user experience
- Monitor website traffic and marketing effectiveness
- Personalize content and advertising
- Detect fraud, abuse, or security issues
- Comply with legal obligations
- Maintain business and operational records
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies.
Cookies are small text files placed on your device to help websites function, remember preferences, analyze usage, and support marketing efforts.
We may use cookies for:
- Essential website functionality
- Performance and analytics
- User preference storage
- Form and session tracking
- Advertising and remarketing
- Conversion tracking
These cookies may be set by us or by third-party services we use.
Examples of tools we may use include:
- Website analytics tools
- Advertising platforms
- CRM or lead tracking systems
- Form tracking tools
- Embedded content providers
You can usually control or disable cookies through your browser settings. Disabling cookies may affect website functionality.
If required by applicable law, we may display a cookie notice or consent banner that allows you to manage your cookie preferences.
5. Lead Generation, Scheduling, and Parent Communications
By submitting information through our forms or providing information during calls or other communications with our agents, you consent to our use of that information for your inquiry, our services, class scheduling, enrollment, customer support, and related business communications, subject to applicable law.
We may contact you by:
- Phone
- Text message
- Automated follow-up tools
- CRM, intake, or scheduling systems
Where a parent or legal guardian provides information relating to a child, we use that information to:
- Respond to inquiries
- Evaluate program fit
- Schedule classes
- Manage enrollment
- Communicate with parents or guardians
- Maintain business and operational records
- Provide customer support related to the student’s participation
If you no longer wish to receive marketing emails, you may use the unsubscribe link in those emails or contact us directly at admin@dojogrowpro.com.
6. How We Share Information
We do not sell personal information in the traditional sense unless specifically stated. We may share information in the following situations:
- With service providers that help us operate the website or business
- With CRM, email, automation, hosting, scheduling, and analytics providers
- With advertising and marketing partners
- With contractors or consultants working on our behalf
- In connection with a business transfer, merger, acquisition, or asset sale
- When required by law, subpoena, or legal process
- To protect our rights, users, systems, or business
All such sharing is limited to what is reasonably necessary for business operations, lead handling, enrollment administration, scheduling, marketing, analytics, security, or legal compliance.
7. Third-Party Services
Our website may use third-party tools or integrations, including for:
- Website hosting
- Contact forms
- Scheduling
- Email delivery
- Analytics
- Advertising
- Retargeting
- Customer relationship management
- Chat or call systems
These third parties may collect information according to their own privacy policies. We are not responsible for the privacy practices of third-party websites or services.
8. Data Retention
We retain personal information for as long as reasonably necessary to:
- Respond to your request
- Manage leads, students, and family relationships
- Schedule classes and administer enrollment
- Maintain business and legal records
- Resolve disputes
- Enforce agreements
- Meet legal or regulatory requirements
Retention periods may vary depending on the type of information and the purpose for which it was collected.
9. Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, disclosure, or alteration.
However, no method of transmission over the internet or method of storage is completely secure. We cannot guarantee absolute security.
10. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Request portability of your data
- Opt out of certain targeted advertising or tracking activities
To make a privacy-related request, contact us at admin@dojogrowpro.com.
We may need to verify your identity before processing certain requests.
11. California Privacy Notice
If you are a California resident, you may have rights under California law, including the right to know what personal information we collect, use, disclose, and retain, and the right to request deletion or correction of your personal information, subject to certain exceptions.
You may also have the right to opt out of certain sharing activities used for cross-context behavioral advertising.
To exercise your rights, contact us at admin@dojogrowpro.com.
If you use a cookie banner or a “Do Not Sell or Share My Personal Information” mechanism, it should be referenced here.
12. International Visitors
If you access this website from outside the country where our business is located, your information may be transferred to and processed in countries where data protection laws may differ from those in your jurisdiction.
By using the website and submitting your information, you understand that your information may be transferred and processed in this manner, subject to applicable legal requirements.
13. Children’s Privacy
Our business may collect information relating to children, including children under 13, when that information is provided by a parent or legal guardian through our website, over the phone, or in communications with our agents for class inquiries, scheduling, enrollment, administration, and customer service.
We do not intend for children to independently submit personal information through our website. We intend that information relating to a child be provided by the child’s parent or legal guardian.
When a parent or legal guardian provides information about a child, including during a call with one of our agents, we may record, transfer, or enter that information into our systems for legitimate business purposes such as scheduling, enrollment, customer support, and operational administration.
Parents or legal guardians may contact us to review, update, correct, or request deletion of information relating to their child, subject to applicable law and legitimate business recordkeeping needs.
If you believe a child has submitted personal information directly without parental or guardian involvement, please contact us at:
DojoGrow
admin@dojogrowpro.com
352 Main St, Wintersville, OH 43953
14. Parent and Guardian Rights Regarding Children’s Information
If you are a parent or legal guardian and believe we hold personal information relating to your child, you may contact us to:
- Request access to the information
- Request correction of inaccurate information
- Request deletion of the information, where applicable
- Ask questions about how the information is used
We may take reasonable steps to verify your identity and authority before acting on a request.
FTC guidance states that COPPA is designed to put parents in control of personal information collected online from children under 13, and official FTC compliance materials emphasize clear privacy disclosures, direct notice to parents, and verifiable parental consent where the rule applies.
15. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of those websites. We encourage users to review the privacy policies of any external sites they visit.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Your continued use of the website after changes are posted means you accept the updated policy, to the extent permitted by law.
17. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
DojoGrow
admin@dojogrowpro.com
352 Main St, Wintersville, OH 43953